Professional HomeSavers LLC respects your privacy. This Privacy Policy explains how customer information is collected, utilized, and shared when you contact us, request a consultation, or choose to receive SMS communications.
Information We Collect
We collect information you provide directly when you complete our website forms or communicate with us by phone, email, or text message. This may include your name, email address, phone number, street address, city, state, and ZIP Code.
When you request foreclosure assistance, you may also provide information about your mortgage lender, payment status, amount owed, foreclosure notices, scheduled sale dates, goals, and other details you choose to share about your situation. If you opt in to SMS communications, your phone number and SMS consent are used for that purpose.
How We Use Your Information
We use the information you provide to respond to your inquiry, review your request for assistance, communicate about requested services, provide customer care, and schedule or remind you about appointments.
If you separately consent to receive SMS messages, we may send text messages related to customer care, appointment reminders, and scheduling appointments. Providing your phone number does not by itself authorize SMS messages; SMS consent is optional.
How We Share Your Information
We may share information with service providers as needed to support the services you request, when you authorize us to do so, or when required by law.
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your Choices and SMS Communications
You may provide your phone number and request a consultation without agreeing to receive SMS messages. The SMS consent checkbox on our forms is optional and is not pre-checked.
You can opt out of SMS messages at any time by replying "STOP" to a message you receive or by contacting us directly. For help, reply "HELP" or call (800) 577-6172. Message and data rates may apply. Message frequency may vary.
For additional information, please review our SMS Terms and Conditions. You may also contact us to ask about your information, request a correction, or update your communication preferences.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Professional HomeSavers LLCPhone: (800) 577-6172
Email: prohomesavers@yahoo.com
Contact Us / Request a Consultation
